COVID-19 Resources
Support Services Offered Online Or By Phone
Local (Hamilton region)
For Immediate Risk 911
24 Hour Help Lines
COAST 905-972-8338 is currently providing over the phone support ONLY. Mobile support is suspended at this time.
Barrett Centre 1-844-777-3571
Native Women’s Centre 1-888-308-6559
Kids Help Phone (ages 5 – 20) 1-800-668-6868 or text HOME to 686868
Good2Talk (ages 17-25) 1-866-925-5454
Crisis Services Canada 1-833-456-4566 or text START to 45645
Six Nations Mobile Crisis Services 1-866-445-2204 or Text 226-777-9480 or Live chat: Link on sixnationscovid19.ca
National Suicide Prevention Lifelines 1-800-273-8255
Victim Services 905-546-4904
If you are not in crisis but are looking for support, the following local service agencies have adjusted to providing services via telephone or online sessions.
Hamilton Family Health Team 905-667-4858
The Mental Health Counsellors and Psychiatrists have moved to providing telephone and virtual care. Both groups are proactively reaching out to vulnerable patients, continuing with mental health care, as well as continuing to accept new referrals.
Additional Provincial And/Or National Supports
Phone Services
- Boots on the Ground Peer Support for First Responders (24/7) – 1-833-677-2668
- Hope for Wellness Indigenous Help Line (24/7) – 1-855-242-3310
- Trans Lifeline (10am-4am EST) – 1-877-330-6366
Text Services
- ONTX Ontario Online & Text Crisis Services (available 2pm-2am EST) –Text 258258
- Crisis Services Canada (available 4pm-12am EST) – Text ‘START’ to 45645
Online Services
- ONTX Ontario Online & Text Crisis Services (available 2pm-2am EST) – dcontario.org/ontx.html
- Hope for Wellness Indigenous Online Chat Counselling (24/7) – hopeforwellness.ca
- Now Matters Now – https://www.nowmattersnow.org/
- Wellness Together Canada https://wellnesstogether.ca/en-CA
COVID-19 Isolation Relief Support Line
- Call or text 7 days a week (Tuesday is text only) between 6 and 9 pm
- 289-804-2343
*NEW* Ontario COVID-19 Mental Health Network – A network on licenced psychotherapists facilitating free mental health services via telephone for Ontario COVID-19 healthcare providers on the frontlines. To request support through this network, visit covid19therapists.com and click the ‘request support’ button.
City of Hamilton – Taking Care of your Mental Health – We are all in this together but we each experience it differently. Have you checked in with yourself lately? In these uncertain times feelings of concern, stress, and anxiety are normal. Take one step at a time and try these positive coping tips. We don’t just have to survive this, we can find moments to thrive. Reach out if you need help. https://www.hamilton.ca/coronavirus/taking-care-your-mental-health
Youth-Specific Resources
Access Open Minds
ACCESS Open Minds is a pan-Canadian network that is improving youth mental health services and understanding their impact in diverse communities from coast to coast to coast. There are currently 16 ACCESS Open Minds sites operating in 7 provinces and 1 territory across Canada. Free guides for download https://accessopenminds.ca/resources-guides-downloads/
Contact Hamilton Children’s Services 905-570-8888
Children’s Services is a program of Contact Hamilton that helps children, youth and their guardians find services for children and youth that: have social, emotional, behavioural, psychiatric and/or developmental concerns. Offices are currently closed however support is being provided by phone and through email. Please leave a detailed message or email info@contacthamilton.ca
Child and Youth Mental Health During Covid-19
https://www.hamilton.ca/coronavirus/child-and-youth-mental-health-during-covid-19
The LOST Organization
A community peer support group for those supporting people with mental health issues. At their sessions, subjects such as depression, anxiety, mindfulness, self-injury and addiction are openly discussed. We provide a safe and comfortable environment for anyone who is dealing, or knows someone who is dealing with these issues to come and discuss, or listen, to people’s stories and gain insight into these various problems. Has suspended all in-person contact but is providing a number of resources and groups via zoom. For more information, check out their Facebook page for ongoing updates.
- Kids Help Phone
- Online: kidshelpphone.ca/live-chat
- Phone: 1-800-688-6868
- Text: CONNET (English) or PARLER (French) to 686868
- LGBTQ YouthLine (Sunday to Friday 4pm-9:30pm ET)
- Online: youthline.ca
- Phone: 1-800-268-9688
- Text: 647-694-4275
- Good2Talk Post-Secondary Student Line
- Phone: 1-866-925-5454
- Text: Text GOOD2TALKON to 686868